Terms of service
OVERVIEW
Welcome to Quincaillerie Lavoie! The terms "we," "us," and "our" refer to Quincaillerie Lavoie. Quincaillerie Lavoie operates this store and website, including all information, content, features, tools, products, and associated services, to provide you, the customer, with a personalized shopping experience (the "Services"). Quincaillerie Lavoie uses the Shopify platform, which allows us to offer these Services to you.
The terms and conditions below, along with the policies referenced herein (the "Terms of Service" or "ToS"), outline your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and give us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products, you may be asked to provide certain information (email, billing, payment, and shipping details). You represent and warrant that all information provided is accurate, current, and complete. You are solely responsible for the security of your account credentials and all activity related to your account.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to display our products and services accurately. However, please note that colors or product appearance may differ depending on your screen settings and device. We do not guarantee that the quality or appearance of products purchased will meet your expectations or be identical to the digital rendering. Product descriptions and pricing are subject to change at any time without notice.
ARTICLE 3 - ORDERS
Placing an order constitutes an offer to purchase. Quincaillerie Lavoie reserves the right to accept or refuse your order for any reason. An order is only considered accepted upon written confirmation from us. We must receive and process payment before the order is validated. Please verify your order carefully before submission, as cancellations may not be possible once confirmed. Purchases are intended for personal or household use only, and not for commercial resale or export.
ARTICLE 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of the order. Unless stated otherwise, prices do not include taxes, shipping, handling, or customs duties. You agree to provide current and accurate purchase and account information for all transactions and to update this information promptly.
ARTICLE 5 - SHIPPING AND DELIVERY
We are not responsible for delivery or shipping delays. All delivery times are estimates and are not guaranteed. We decline all responsibility for delays caused by carriers, customs, or events beyond our control. Risk of loss and title transfer to you once the products are handed over to the carrier.
ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, and videos, are the exclusive property of Quincaillerie Lavoie or its licensors. You are authorized to use the Services for personal, non-commercial purposes only. Any unauthorized reproduction, modification, or distribution is strictly prohibited.
ARTICLE 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor control. These are provided "as is" and "as available" without any warranties. Use of these tools is entirely at your own risk.
ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for examining the content or accuracy of these sites. Any harm or damages related to the purchase or use of goods from third-party websites are not our responsibility.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Quincaillerie Lavoie is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of the sales between you and Quincaillerie Lavoie. You expressly release Shopify from any liability arising from your transactions with us.
ARTICLE 10 - PRIVACY POLICY
Personal information collected via the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
ARTICLE 11 - FEEDBACK AND REVIEWS
If you submit ideas, reviews, or suggestions ("Feedback"), you grant us a perpetual, worldwide, and non-exclusive license to use, modify, and publish this content for any purpose. We are under no obligation to maintain confidentiality or pay compensation for Feedback.
ARTICLE 12 - ERRORS AND OMISSIONS
Occasionally there may be information in our Services that contains typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.
ARTICLE 13 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any regulations or laws; (c) to infringe upon intellectual property rights; (d) to harass, abuse, or defame; (e) to submit false information; (f) to upload viruses or malicious code; (g) to use automated means (bots, AI agents, scraping) to access the Services.
ARTICLE 14 - AGENTS
This section applies if you use an "Agent" (autonomous software) to interact with the Services. Agents must identify themselves in HTTP headers (e.g., "Agent/[name]") and must not mimic human behavior or bypass CAPTCHAs.
ARTICLE 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services at any time without notice. Obligations regarding Intellectual Property, Liability, and Indemnification will survive termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
The Services and all products are provided "AS IS" and "AS AVAILABLE" without any warranties or conditions of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.
ARTICLE 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Quincaillerie Lavoie and its partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or any products obtained through them.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify and hold Quincaillerie Lavoie and Shopify harmless from any claim or demand, including attorney fees, made by any third party due to your breach of these Terms of Service or your violation of any law.
ARTICLE 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.
ARTICLE 20 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.
ARTICLE 21 - ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without your consent.
ARTICLE 22 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Quincaillerie Lavoie has its head office.
ARTICLE 24 - MODIFICATIONS
We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
ARTICLE 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: info@quincaillerielavoie.ca.
Quincaillerie Lavoie
450-431-0779